Agentforce

Agentforce is Salesforce’s platform for deploying AI agents across CRM-driven business processes. Agents can use business context and configured actions to assist with customer and employee workflows, including sales activities such as prospect engagement, follow-up and CRM tasks. It is useful for organizations already operating around Salesforce data that want to automate repetitive work while keeping AI connected to customer records and business processes. Pricing varies by Salesforce offering and usage. Official product website: https://www.salesforce.com/agentforce/